I use bright house, which is part of time warner i think, i'm not exactly sure. But i've had random drops for years, but only like.. once a month, recently my internet started dropping 4-5 times a day, especially at night, i called bright house, a guy came out and "fixed" it saying there was a problem with the cord that he fixed. But it actually stayed the same if not got worse, my parents are out of town for a few weeks so i can't call bright house, but is there anything else that could be causing the problem that i can fix without them coming out?