Thread: Bluetooth Issues

I have an Acer Aspire 6920 with Windows Vista installed, and I bought a Microsoft Bluetooth Notebook Mouse 5000 and have been trying to connect it fruitlessly. I've searched for help online, but all of it is mostly along the lines of "Make sure bluetooth is enabled." or "Make sure the device is turned on."

The mouse is turned on and set to be detected. My bluetooth is enabled on my laptop. I've tired updating the drivers but the device manager says they're up to date.

The Bluetooth device manager just simply will not detect the mouse.

Worst part is, originally it did detect the mouse, but the drivers wouldn't install. After following Microsoft's directions, it failed to detect the device at all. After undoing the changes, it still refuses to detect any bluetooth device.

10 views and no one has said anything? Oh come on.

Have you been able to get any other Bluetooth devices (ie. headset) to work with your computer? If you have access to a headset, you can try syncing with that. If it doesn't work, it might be your Bluetooth chip. Otherwise it might be a faulty mouse and you can try to exchange it for a new or different mouse.

You should also be able to check the BT settings in your system's BIOS to see if it's active.

That's all I can think of...