I have an Acer Aspire 6920 with Windows Vista installed, and I bought a Microsoft Bluetooth Notebook Mouse 5000 and have been trying to connect it fruitlessly. I've searched for help online, but all of it is mostly along the lines of "Make sure bluetooth is enabled." or "Make sure the device is turned on."
The mouse is turned on and set to be detected. My bluetooth is enabled on my laptop. I've tired updating the drivers but the device manager says they're up to date.
The Bluetooth device manager just simply will not detect the mouse.
Worst part is, originally it did detect the mouse, but the drivers wouldn't install. After following Microsoft's directions, it failed to detect the device at all. After undoing the changes, it still refuses to detect any bluetooth device.
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